Contact Us

If you have an issue on Shop Sweeps, the team is here to help! You can contact us directly using the green customer service button located in the right corner of your device. If you are using a desktop, the button will say "Help". If you are using a mobile device, the button will say "?". 

You can also send an email to [email protected].

Just be sure to describe the issue that you are experiencing as best as possible! As always, have a great day and thank you for visiting Shop Sweeps.


FAQ:

(1) Is there a prize drawing every night?

  • At the moment, we do not have drawings that occur every day, but we try our best to give away prizes often! Please check each prizes end date to see when drawing day is for each giveaway.

(2) How often is the winners page updated?

  • We updated the winners page the morning after a drawing takes place. We will usually have the winner posted within 24 hours of the drawing.

(3) If I win, how long will it take to receive my winnings?

  • We will usually ship the winnings within a few days of the prize's end date, but please allow up to 2 weeks to receive a prize if your name is called from a giveaway.

(4) What If I win a drawing, but don't like the item/prize?

  • We offer a cash option!

(5) How many entries do I get per day?

  • Each prize may have its own unique entry maximum per each day until the drawing happens. You can check how many entries you can enter per day in the rules or on the specific giveaway's page.

(6) Does it matter which device I use to submit my entries?

  • No, it does not matter. Feel free to enter via Desktop, laptop, mobile phone, or even tablet. 

(7) What is the jackpot?

  • At the moment, our largest giveaway is $500 - 1000 cash prize. 

(8) Is this site free to play?

  • Yes, this site is a sweepstakes! It is 100% free to enter and play.

(9) Does my living location matter?

  • Yes, the ShopSweeps sweepstakes are only open to individuals 18 years or older in the United States.